Privacy Policy – iQeu Collective
Effective Date: May 4,2026.
iQeu Collective (“iQeu”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with our community.
By using our platform, you agree to the terms of this Privacy Policy.
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1. Information We Collect
We collect the following types of information:
a. Personal Information
– Full name
– Email address
– Phone number
– Shipping and billing address
– Payment details (processed securely via third-party providers)
b. Account & Community Data
– Username or profile details
– Participation in community platforms (e.g., WhatsApp, Telegram)
– Preferences and interactions
c. Transaction Data
– Purchase history
– Order details
– Delivery information
d. Technical Data
– IP address
– Browser type and device information
– Website usage data (via cookies and analytics tools)
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2. How We Use Your Information
We use your information to:
– Process and fulfill orders
– Provide customer support
– Manage your account and community participation
– Improve our website, products, and services
– Communicate updates, promotions, and product drops
– Ensure platform security and prevent fraud
– Comply with legal obligations
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3. Sharing of Information
We do not sell your personal data.
We may share your information with:
a. Service Providers
– Payment processors
– Logistics and delivery partners
– Website hosting and analytics providers
b. Vendors & Designers
Where necessary to fulfill orders involving third-party brands on our platform.
c. Legal Authorities
When required to comply with applicable laws or enforce our rights.
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4. Data Security
We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, misuse, or alteration.
However, no system is completely secure. You use our platform at your own risk.
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5. Cookies and Tracking
We use cookies and similar technologies to:
– Improve website functionality
– Analyze traffic and usage patterns
– Personalize your experience
You can control cookie preferences through your browser settings.
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6. Your Rights
Depending on applicable laws (including Nigeria Data Protection Act 2023), you may have the right to:
– Access your personal data
– Request correction of inaccurate data
– Request deletion of your data
– Object to or restrict certain processing
– Withdraw consent at any time
To exercise these rights, contact us at: talktous@shopiqeu.com
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7. Data Retention
We retain your information only as long as necessary to:
– Fulfill the purposes outlined in this policy
– Comply with legal and regulatory obligations
– Resolve disputes and enforce agreements
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8. Third-Party Links
Our website may contain links to third-party platforms. We are not responsible for their privacy practices.
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9. Children’s Privacy
iQeu Collective does not knowingly collect personal information from individuals under the age of 18. If we become aware of such data, we will delete it promptly.
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10. International Users
If you access our platform from outside Nigeria, you acknowledge that your data may be transferred and processed in Nigeria or other jurisdictions where our partners operate.
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11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.
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12. Contact Us
If you have any questions or concerns about this Privacy Policy or your data, contact us:
Email: talktous@shopiQeu.com
Company: iQeu Collective Limited
Location: Lagos, Nigeria
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By using our platform, you acknowledge that you have read and understood this Privacy Policy.